File Ownership Problems

Shared hosting limit: Usually cannot change ownership directly.

Common Symptoms

  • 500 errors after upload
  • Permission denied
  • Cannot modify files

Workarounds on Shared Hosting

Use PHP Handler

Ensure suPHP or CloudLinux PHP selector is active (runs as user).

Contact Hosting Support

Request ownership fix for migrated or restored files.

Re-upload Files

Delete and re-upload via FTP/File Manager to set correct ownership.

Prevention Table

ActionResult
Use FTP accountCorrect ownership
Avoid root uploadsPrevent nobody ownership
Check after restoreCatch issues early